KOLTUK’S HONEY proudly guarantees that all of our honey products are 100% pure, raw, and unfiltered. Our honey is never processed, pasteurized, or altered in any way. It is our passion and commitment to make KOLTUK’S raw honey a delicious, everyday part of your healthy lifestyle.

 

Pricing & Availability

• All prices are subject to change without prior notice.

• KOLTUK’S HONEY reserves the right to modify, suspend, or discontinue any product at any time, without liability.

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No Returns / Final Sale Policy

We take pride in the quality of our honey and want you to be completely satisfied. If there’s any issue with your order, contact us and we’ll make it right.

Because our honey is a food product, we’re unable to accept returns or exchanges. However, if your order arrives damaged or defective, please reach out with a photo and we’ll be happy to take care of it.

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Damaged Goods

If a product arrives damaged, customers must notify KOLTUK’S HONEY within seven (7) days of purchase.

To be eligible for review, customers must provide:

• Proof of purchase; and

• Clear photographic evidence of the damaged product(s), with all damaged items photographed together (same photo) to show the total extent of the damage.

Failure to report damage within this time frame may result in denial of any claim.

Replacement or resolution, if any, will be determined at the sole discretion of KOLTUK’S HONEY.

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Honey Appearance Disclaimer:

Please note that we offer raw, unfiltered and pure honey. Our honey has not been processed, pasteurized or altered in any way.

Pure honey crystallizes over time – This is normal and expected. It is also normal for small air bubbles and foam to appear at the top of the jar. This is proof of its purity!

You can always de-crystallize our honey by placing the jar in warm (not boiling) water or use it in its crystal form for spreads as an alternative treat!​
 

Limitation of Liability

To the maximum extent permitted by law, KOLTUK’S HONEY shall not be liable for any indirect, incidental, consequential, or special damages arising from the use, misuse, or inability to use our products.

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Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.

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Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• Email: info@koltukshoney.com

• Website: https://www.koltukshoney.com/contactus

• Phone: 917-405-0603

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Lastly and most importantly, Enjoy!

Thank you for choosing KOLTUK’S HONEY — we hope you enjoy every drop.

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